Retail and supermarketsRegisters, deli, bakery and night fill

Every store’s roster,registers to night fill.

Backfyl is rostering software for supermarkets and retail chains. Backfyl Workforce runs the whole roster for every store: building it, swaps, tap on and off, leave and wage costs. Backfyl Cover keeps the roster you have and fills its gaps, offering each open shift privately to the staff trained for it. Four weeks free on either.

Start 4 weeks free See how it works

A made-up supermarket's roster for its Northgate store: duty managers and team members, every shift coloured by its time of day, two open shifts and a swap waiting. — A made-up supermarket group’s week at its Northgate store, and a team member’s close on the registers.

A team member's phone: today's close on the registers at Northgate, with Tap on. — A made-up supermarket group’s week at its Northgate store, and a team member’s close on the registers.

Before the store opens.

Why a store’s rosteris hard to keep full.

Trading hours are long.Early bakery starts, day shifts, closes and night fill, seven days a week, and longer again at Christmas.
Each department needs its own people.Registers, deli, bakery, produce and the dock, each with staff trained for it.
Students work around study.Availability changes with every semester and school holiday.
Staff work across stores.A group shares people between stores, and the hours have to add up across all of them.
Swaps happen in group chats.Nobody checks a swap against the rest of the roster until it’s too late.
Wages are the biggest cost.The week’s wages need to be known before it’s worked, not after.

Backfyl Workforce:every store in one app.

One system for the whole roster cycle, for one store or a group of them. These are the parts a store uses most; each opens a page of its own.

Each store, its own roster: Every store is a venue with its own departments and managers. Staff who work across stores see all their shifts in one place.
Departments as areas: Registers, deli, bakery, produce and night fill, in the order your roster shows them.
Swaps with the rules checked: Before a swap is approved, Backfyl checks both people for clashes, leave, certificates and rest between shifts.
Tap on at the right store: Staff tap on and off from their phone at the store they’re rostered at, with breaks. Timesheets come from the shift.
Wage costs as you roster: Each shift costed from your award’s pay grades and rules, with each day’s total and overtime across stores.
Certificates for the dock: Forklift licences and first aid, with a reminder a month before one expires.

A Saturday swap,approved in a minute.

A team member can’t make Saturday.
They ask two colleagues who are free that day, from their own roster, with a note.
The first yes takes it.
One says yes, and offers Thursday’s close in return. The other ask closes.
Backfyl checks both people.
No clashes, neither on leave or unavailable, no certificate missing. The role change is noted.
The duty manager approves.
Both are told straight away, and both rosters and calendars change.

The manager's Swaps to approve at a made-up supermarket: the swap's checks, with Approve and Don't approve. — The swap’s checks, before the manager approves it.

Backfyl Cover:keep your roster, fill its gaps.

For stores that keep their current rostering system.

Upload your roster as it is: Backfyl reads it, and fills the gaps.
Each gap goes privately: To staff matched on their tags: department, the store they work at, weekends, a forklift licence.
One tap to answer: Available, Unavailable or Ask a question.
You give the shift to one person: It goes into their calendar, and everyone else who offered is told it’s filled.

Two plans.Pick the one you need.

Four weeks free on either. No lock-in contract: change plan, change your card or cancel yourself at any time.

Backfyl Workforce

$2.50 a person a month

$25 a month covers your first 10 people. Paid yearly, $240 a year for up to 10 people, then $24 a person: $2 a person a month. Everyone who can sign in counts, managers too.

For 30 people: $75 a month, or $60 a month paid yearly. For 60 people: $150 a month, or $120 a month paid yearly.

Backfyl Cover

$10 a month

Boutique, $10 a month for up to 15 people at one venue. Corporate, $25 a month for up to 50 people across several venues. More than 50 people: email us.

Uploading the roster you already have is included.

Questionspeople ask first.

Can we run every store in one account?

Yes. Each store is a venue in one workspace, with its own managers and roster. Staff who work at more than one store see all their shifts in one place.

Does Backfyl pay our staff?

No. Backfyl estimates wage costs as you roster and keeps timesheets. Approved hours can be sent to Xero payroll, or downloaded for the payroll system you use.

Can we keep our current roster?

Yes. With Backfyl Cover you upload the roster you already have and use Backfyl to fill the gaps. You can move to Workforce later, and nothing is lost.

Do staff need to download an app?

No. They open the invite link and add Backfyl to their Home Screen. It then works like an app, with notifications, on iPhone and Android, and in a browser on a computer.

Every store’s roster,in one app.

Set your team up today. Nothing is charged until day 29, and you can cancel at any time before then.

Start 4 weeks free Ask us a question