Restaurants, cafés and barsRestaurants, cafés and bars

Rosters for every service,costed as you build them.

Backfyl is rostering software for restaurant groups, café chains and bars. Backfyl Workforce builds the week, costs each shift on the Hospitality Award as you go, records hours from tap on and off, and sends them to Xero. Backfyl Cover fills the gaps in the roster you already have. Four weeks free on either.

Start 4 weeks free See how it works

A made-up restaurant's roster for next week: kitchen and front of house, with the week's 279 hours costing $9,771 in wages and $1,148 in super. — A made-up restaurant’s week on the Hospitality Award, and a waiter’s estimated pay.

A floor staff member's Pay and hours: this fortnight's estimate before tax. — A made-up restaurant’s week on the Hospitality Award, and a waiter’s estimated pay.

Before the doors open.

Why a venue’s rosteris hard to get right.

Every service needs its people.Breakfast, lunch and dinner, the bar and the kitchen, seven days a week.
Wages decide the week.Weekend and evening rates and overtime add up quickly, and are usually found after the week is worked.
Casuals change week to week.Students and casuals work around study and second jobs.
Call-ins come at short notice.A sick call before a dinner service usually means a round of texts.
Several venues, one payer.A café and a restaurant share staff, and overtime counts across both.
RSA and food safety.Anyone serving alcohol needs a current RSA; the kitchen needs its food safety supervisor.

Backfyl Workforce:the whole roster, costed.

From building the week to the pay run, for one venue or a group. These are the parts a venue uses most; each opens a page of its own.

The Hospitality Award built in: Each shift costed on the Hospitality Industry (General) Award as you roster: ordinary, evening, weekend and public holiday rates, overtime and super.
Each day’s cost under the grid: A heavy Saturday is plain before you publish, with the week’s total at the top.
Tap on at the venue: Staff tap on and off at the venue they’re rostered at, with breaks. Timesheets come from the shift.
Hours to Xero: Approved hours go to Xero payroll, split into the pay items for weekends, public holidays, overtime, and evening and night amounts.
A café and a restaurant, one team: Each venue its own roster; one payer, so overtime counts across both.
RSA and food safety: Record certificates with expiry dates, and flag anyone rostered at the bar without a current RSA.

The week’s wages,before the week.

Each day’s people and cost along the bottom of the roster, from the award’s own rates.

The bottom of a made-up restaurant's roster: each day's shift counts and costs, from $1,221 on Monday to $2,138 on Sunday. — Monday $1,221 to Sunday $2,138 at a made-up restaurant.

A dinner service,covered from one message.

A bartender calls in sick.
From their phone, before the shift. Friday’s bar shift opens up, and the manager is told.
The manager ticks who it suits.
Bar, RSA, Fridays. Only the staff who fit are asked, each in private.
They answer in one tap.
Available, Unavailable or Ask a question. Replies come back to the manager alone.
It’s given to one person.
It lands on the roster and in their calendar. Everyone else who offered is told it’s filled.

A made-up restaurant's Friday dinner shift on the bar, on a staff member's phone, with Available, Unavailable and Ask a question. — Friday’s bar shift, on a staff member’s phone at a made-up restaurant.

Backfyl Cover:fill the gaps in your roster.

For venues that keep the rostering they have.

Upload your roster as it is: Backfyl reads it, and fills the gaps.
Each gap goes privately: To the staff it suits: kitchen, bar, barista, floor, the venue they work at.
One tap to answer: Available, Unavailable or Ask a question.
No group chat: Nobody sees who else was asked or what they replied.

Two plans.Pick the one you need.

Four weeks free on either. No lock-in contract: change plan, change your card or cancel yourself at any time.

Backfyl Workforce

$2.50 a person a month

$25 a month covers your first 10 people. Paid yearly, $240 a year for up to 10 people, then $24 a person: $2 a person a month. Everyone who can sign in counts, managers too.

For 30 people: $75 a month, or $60 a month paid yearly. For 60 people: $150 a month, or $120 a month paid yearly.

Backfyl Cover

$10 a month

Boutique, $10 a month for up to 15 people at one venue. Corporate, $25 a month for up to 50 people across several venues. More than 50 people: email us.

Uploading the roster you already have is included.

Questionspeople ask first.

Is the Hospitality Award built in?

Yes. The Hospitality Industry (General) Award’s rates, from 1 July 2026, are built in. For another award or agreement, you enter its pay grades and rules, or upload them from Backfyl’s spreadsheet.

Can our café and restaurant share staff?

Yes. Each is a venue in one workspace. Staff see all their shifts in one place, and overtime counts across both when one business pays everyone.

Does Backfyl pay our staff?

No. Backfyl estimates wage costs as you roster and keeps timesheets. Approved hours can be sent to Xero payroll, or downloaded for the payroll system you use.

Do staff need to download an app?

No. They open the invite link and add Backfyl to their Home Screen. It then works like an app, with notifications, on iPhone and Android.

Roster every service,costed before it starts.

Set your team up today. Nothing is charged until day 29, and you can cancel at any time before then.

Start 4 weeks free Ask us a question